LAURA HERNANDEZ

Objective:

Highly motivated and enthusiastic individual looking for an opportunity to provide world class service to a growing company.

Qualifications:

Interpersonal skills *Self motivated, 100% Customer Service *positive attitude, Computer software *Energetic, Organized, Aseptic technique (IV) *Dedicated, Loyal. Pharmacy Operations, Drug Identifications, Brand, generics, and Use of Selected drugs, Interpretation of Pharmacy Latin, verifying benefits and eligibility for commercial Insurances, Medicaid, Medicare & Tricare to include obtaining override codes for for approval on select medications.

Work History:

Child Care Service 08/09-02/10- child care for 1 toddler and pick up for 1 pre-scholar. Prepared daily activities, food preparation, learning activities, and provided tutoring.

Q Pharmacy 05/08-07/09- processing new prescriptions and refills, translating and data entry, process insurance claims overrides if necessary, verified insurance and coverage, get approvals from Dr.’s office fax or phone call. Answer all phone calls and resolve any issues patients have. Order, price and stock all medications and drug supplies including OTC, clerical work, release orders to patients in person and mailing out. Collect payment from patients in person or through mail. Do daily deposits, open, close and maintain pharmacy operations

Caremark/CVS 09/02-05/08- worked as a dispensing Pharmacy Technician, back up System Administrator, Optifill (covering over 800 medications in a automated machine), Trained other Technicians in all areas of the Pharmacy, A-frame, Manual Pick, Bulk Pick, Order Investigation, Exceptions, Reships, Data Entry, Verified Insurance coverage and benefits, Doctor Phone Calls, Translations, Shipping, Metering, Materials

AutoZone 01/01-09/02- worked as a cashier in customer service, stocked up all merchandise, looked up parts and placed under warranty when necessary, front, clean, and maintain store, open, close

Sally’s Beauty Supplies 08/99-01/01- worked as a cashier in customer service, ordered, priced, and received all beauty supplies. Stocked all merchandise, did beauty displays, end caps, certified in hair processing, shampoos, conditioners, clean, front, maintain store, open, close, and did daily deposits

Education:

Competence Based High School

Received GED, November 1999

Southern Careers Institute

March 2002- Diploma as a Pharmacy Technician

References:

Geraldo Carrillo, RPH at Caremark Phone# 210-410-9038

Michael Prater, RPH at Q Pharmacy Phone# 210-710-7639

411 Wake Forrest San Antonio, Texas 78228

Cell Phone 210-393-7609

lauraturtleone@yahoo.com